Dr Vass

Journal

Upselling hearing loss: retail hearing aids

How does this make you feel? Last week, I was approached by a patient looking for a second opinion. The week prior she had been to a retail hearing aid store in her local shopping centre, hoping to get some advice regarding her hearing loss.

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Some common questions we get asked, answered by Dr Vass

Q: If I feel I’m experiencing hearing loss, what should I do? Dr Vass: The first thing to do is to get a comprehensive assessment by an independent professional. Experience and qualifications vary widely, so ask about both before deciding on where to go.

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A guide for seeking advice on hearing loss

On average, people wait 6.5 years before doing anything about their hearing loss. In that time their hearing not only deteriorates, but it also affects their quality of life and connections with others.

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The importance of running an ethical practice

“We need to get back to being a service based, professional industry” – Dr William Vass Dr William Vass began working in the field of audiology in 1978 – in much different times. Technology was pretty basic compared to today’s digital world; counselling and patient care were more important than relying on technology.

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When greed takes over

This journal entry is a personal one for me to write and share, but I feel that attention must be brought to this difficult topic. My father, William Kyle Sr. served in the United States Army; he was a career soldier and a World War II veteran.

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Buyer beware: Asking the right questions before you spend

It’s now down to the consumer to do their homework. As further reports emerge regarding clients who have been grossly over-charged or sold hearing aids with technology beyond their needs, I am more concerned than ever for anyone in need of hearing services.

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There is no such thing as a free lunch – or a free hearing test

‘There’s no such thing as a free lunch as or a free hearing test.’ by Dr Vass A question that is common in my practice is “Do you offer free hearing tests?” and my answer is always “No,” and I never will.

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Hearing aids and hearing loss: What you need to know before you buy

It is a common misconception that those exhibiting any sign of hearing loss immediately require hearing aids. However, although they are greatly beneficial to those needing them, hearing aids may not be an immediate necessity.

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Sales and the hearing aid industry: 7:30 Report (ABC)

Is the hearing aid industry taking patients for a ride? There is evidence the audiology industry is rife with predatory practices and kick backs yet the Government is considering selling the agency that administer hearing services to some of the most vulnerable.

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Dr Vass welcomes the ACCC findings

ACCC Puts Hearing Aid Industry on Notice Dr Vass’ response 3 March 2017 The Australian Competition and Consumer Commission (ACCC) have just released its findings into an investigation undertaken within the hearing aid industry regarding consumer protection issues around the sale of hearing aids.

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Ph: (02) 6282 2717
E-mail: info@drvasshearing.com.au

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